What do customers remember you for?

~ your contribution to improving local community connections?
~ having affordable and accessible services that exceed industry norms?
~ using sustainably sourced materials to reduce your environmental footprint?

Create your success story with my proven formula

Focus on Outcomes

Clarity of higher purpose, accountability and measuring the quality of your services are indicators of your success. I leverage what works and design solutions that allow you to tell your success stories.

Improve & Innovate

Tracking the efficiency & effectiveness of your core business activities and service delivery lead to improvement and innovation. I work with you to optimise your contribution toward positive change.

Make a difference

Support sustainable social, economic and environmental changes through your work and your achievements. Together, we build the language of transformation and support positive change in the communities we serve.

Maximise your strengths


Build your capability and tell your success story with a point of difference with my customised 1:1 and/or group training sessions and workshops


Learn how to use your customer’s personal stories to create compelling success stories with my 1:1 and/or small group coaching sessions


Ensure your success stories and realise your contribution to social, economic and environmental goals with my expert advice and practical solutions.

With my Step by Step Process

My proven formula focuses on outcomes that showcase your social, economic and environmental alignment with the Sustainable Development Goals as well as your contribution to the communities you serve

Stage 1

Plan & Design

Stage 2

Implement & Embed

Stage 3


View my Process

Not for Profit

Local Government Areas (LGAs)

Social Enterprise

Connect with me

What others say

"Elaine was committed to helping the Child Protective Service (CPS) team to achieve clarity around their work in supporting children who were victims of abuse. Elaine’s disciplined training and coaching approach kept the momentum of work within tight timelines to achieve results for the team. CPS was able to use the concepts learnt to further progress its work in terms of improving work processes and better articulating to partners and clients its measurements of success indicators and the rationale for prioritization."

K.H. Lee
K.H. Lee
Senior Director, RPG, Ministry of Social and Family Development

"Elaine was instrumental in supporting us develop two WFWP Oceania Strategic Plans and their Implementation Plans. She has run numerous workshops for us, such as ‘Turn the Curve,’ and is always available to guide our brain-storming and development."

Anne Bellavance
Anne Bellavance
Australia President, Women's Federation For World Peace, Oceania

"Elaine’s work with UnitingCare Wesley Port Adelaide provided a strong foundation for the ongoing implementation of Results-Based AccountabilityTM throughout the Community Services portfolio.  Elaine was very easy to work with, and worked beyond her original brief to ensure that results were achieved."

Meredith Perry
Meredith Perry
Senior Manager Community Services, UnitingCare Wesley Port Adelaide

"Elaine is very knowledgeable in her field and was able to respond with a solution to all our queries and problems. She has a very professional yet calm persona and is very approachable and contactable for support. I highly recommend her expertise."

Lainie Berka
Lainie Berka
Senior Health Projects Coordinator


I respectfully acknowledge the Traditional Owners of the land we call Australia. Living, working and playing in Wurundjeri country of the Kulin nation, I pay my respects to Elders past, present and emerging - for they hold the memories, the traditions and hopes of the oldest living cultures in the world.

Copyright 2009-2020: Elaine Hendrick Consulting Pty Ltd. ABN 49 140 325 168. All Rights Reserved.