"Elaine was committed to helping the Child Protective Service (CPS) team to achieve clarity around their work in supporting children who were victims of abuse. Elaine’s disciplined training and coaching approach kept the momentum of work within tight timelines to achieve results for the team. CPS was able to use the concepts learnt to further progress its work in terms of improving work processes and better articulating to partners and clients its measurements of success indicators and the rationale for prioritization."